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Our answers

Need help or advice? Here you’ll find answers to the most frequently asked questions.

To obtain tailor-made support and meet your needs, we invite you to contact our Customer Service department by telephone on 01.46.34.74.17 or by e-mail at contact@champmarket.com. We’ll get back to you within 24 hours.

For orders of less than 18 bottles, please refer to the delivery times indicated on the product sheets. Most references are available for 24/48h delivery. This is particularly true of our exclusive gift sets and most of the Houses’ emblematic cuvées (brut, rosé, blanc de blancs, vintage, prestige…).

For orders of 18 bottles or more, or in the case of certain rarer references such as old vintages or large formats, shipments are generally made directly from the Champagne Houses on request, which means that delivery times are longer.

To obtain tailor-made support and meet your needs, we invite you to contact our Customer Service department by telephone on 01.46.34.74.17 or by e-mail at contact@champmarket.com. We’ll do everything we can to meet your expectations.

During the festive season, don’t hesitate to anticipate your requests so that we can satisfy you.

Of course, we would be delighted to deliver your order directly to another recipient.

All you have to do is provide us with the delivery address you require when confirming your order.

Did you know that you can add a free personalized message to your order?

It’s very simple: just before the payment stage, you’ll find a space to write your message. We’ll transcribe it onto an elegant card that will be included in the parcel.

Of course, we’ll be delighted to help you prepare and send your champagne gifts to any number of addresses in mainland France, with no limit on volume.

We invite you to contact our Customer Service department directly by telephone on 01.46.34.74.17 or by e-mail at contact@champmarket.com for a customized quotation.

Absolutely. We believe in the importance of that little bit of attention that makes all the difference. That’s why we offer you the possibility of adding a personalized message to your orders, free of charge.

It’s very simple: just before the payment stage, you’ll find a space to write your message. We’ll transcribe it onto an elegant card that will be included in the parcel.

Gifts given to your customers or business relations are deductible from your taxable profit, provided certain conditions are met. To find out more, visit the Ministry of the Economy and Finance website here.

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