We do our utmost to provide you with excellent quality and service, and guarantee you the best possible experience.
CHAMPMARKET is supplied exclusively by the Champagne Houses. The vintages are carefully preserved in a storage cellar 100% dedicated to wines and spirits in which the temperature is controlled throughout the year. The vintages are kept in ideal conditions to guarantee you an optimal quality during your purchases.
CHAMPMARKET delivers in Metropolitan France, Corsica and in some countries of the European Union (see the list of concerned countries below). Deliveries to French overseas territories, Monaco and other European Union countries are subject to a specific estimate.
Do not hesitate to contact us to organize your customized deliveries: by phone at 01 46 34 74 17, by e-mail at contact@champmarket.com or ask for a quote online:
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The different delivery options are proposed to you on the “Shopping cart” page according to the content of your order. Thus, before validating your order, you know exactly the amount of your delivery costs.
Depending on the place of delivery, you will have the choice of a delivery at your home, at another address or in a Relay Point.
The delivery times communicated are from the total payment of the invoice, excluding specific operations. Orders placed on a weekend or holiday are processed the next business day.
The delivery times communicated are subject to the availability of the goods in accordance with our policy of exclusive supply from the Champagne Houses. We will notify you if any of the products you have ordered are not in stock and will make sure to offer you an alternative.
A delivery for which you have given us an incorrect or incomplete address, or three unsuccessful delivery attempts will result in a return to our warehouse and delivery charges. Therefore, we recommend that you provide us with as much information as possible regarding the delivery address, including your door code, mobile number, or even an additional address in your address book, in order to avoid returns and additional delivery charges.
It is very easy to know the status of your order: Log in to Champmarket.com, go to “My account” and then “My orders” and click on your order to obtain the desired information.
An e-mail will be sent to you as soon as your package(s) is (are) shipped, giving you a delivery tracking number, if applicable, or a carrier to take care of it.
You can contact our Customer Service by e-mail at contact@champmarket.com and by phone at 01 46 34 74 17.
CHAMPMARKET takes great care in processing your orders.
All our shipments are carefully packed and appropriately packaged. Each bottle is meticulously packaged to protect it from shocks.
Our anti-breakage packaging is made of recycled cardboard and is manufactured in France.
Our exclusive boxes are designed and manufactured in France, in a biodegradable material (100% cellulose). We have carefully selected FSC and PFSC certified paper manufacturers. These environmental labels guarantee that the wood is produced in accordance with sustainable forest management processes, an essential criterion in an ecological approach. The inks used are water-based and comply with the REACH legislation in force.
We offer a very wide range of gift boxes.
You also have the possibility to add a personalized message that will be printed on a nice card and attached to your order.
For your gift orders or any other special request, we invite you to contact our Customer Service for a customised treatment: by e-mail at contact@champmarket.com or by phone at 01 46 34 74 17.
Our approach guarantees quality, simplicity of ordering, secure payments and fast delivery (24 to 48 hours).
Since 2010, our carefully selected wines have come from the most prestigious Champagne Houses.
Our Champagne experts will advise you on the success of your private and professional projects.
Chic boxes, personalization, attentions... the pleasure is as much to offer as to receive.
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